New Academy Improvements for August

We're excited to announce several improvements this month to our dedicated e-learning solution, Gael Academy.

As part of our drive for continual improvement at Gael, we’re constantly looking for ways to develop and enhance our products. This month, the Academy, was the focus of our attention following a number of suggestions from customers. A series of improvements, listed below, have been designed to bring improved functionality and convenience for our Academy users and administrators.

  • By far the most common request from members was the ability to review your quiz attempt. Now, when you complete a quiz and return to your training plan you’ll be asked if you’d like to review your quiz attempt.
  • We’ll soon be adding a new course format which won’t include a quiz. Once you have finished watching these courses, your training plan will be updated accordingly just as a normal course.
  • To help administrators set up accounts for employees without an email address, we have now included a feature to create 'dummy' addresses for these users.
  • Administrators can also now subscribe or unsubscribe their members from receiving the Academy Newsletter and Live Training reminder emails.

Along with the various product improvements, we’ve also been hard at work creating new courses for our Academy members. The new courses include:

  • More than 20 new courses on Gael Risk, our risk management product.
  • Two new courses explaining how to use our Documents and Audit for iPad apps.
  • A new course explaining how to use the newest Q-Pulse feature, Occurrence Routing, now available in Q-Pulse 5.9.

We hope that the improvements and new courses will provide our Academy users and administrators with a better user experience and, as always, we encourage feedback on how to improve our products.

If you are not already an Academy user, have a look at the Academy website in the meantime and see if an Academy subscription would benefit your Q-Pulse installation. If you would like to enquire about taking a free Academy trial, or have any other enquiries, please send an email to

Already have an Academy subscription? Then take these courses now by logging in to complete both Gael Risk courses at the top of the “Newest courses” section on the My Academy page.

Case Studies

  • Ideagen Academy boosts RSSL’s Q-Pulse implementation process
  • Ideagen Academy helps Yaskawa deliver efficient and cost-effective training
  • Ideagen Academy helps Victoria Hospital gain clear understanding of Q-Pulse for quality management
  • Gael Academy increases staff confidence and knowledge at Darwin Airline
  • Ideagen Academy helps Newcastle NHS Trust understand the Quality Management System
  • Ideagen provide Esterline, Darchem, with "exceptional" service and support