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    Ideagen provide Esterline, Darchem, with "exceptional" service and support

    A division of Esterline Aerospace and Defence, Esterline, Darchem Engineering is a world-class engineering company providing high-temperature solutions to industries including aerospace, automotive, nuclear and petrochemical.

    In implementing Q-Pulse to help manage ISO 9001 and 14001 compliance at their headquarters in Stockton-on-Tees, England, the engineering company ensured best fit between their existing systems and Q-Pulse with professional services, including implementation and training from the solution’s developers, Scottish software company Ideagen.

    "Our product overview with Ideagen’s application specialist let us see the system’s full potential, and her knowledge and expertise gave us everything we needed to know about where and how Q-Pulse could support the systems that we already had in place. From first contact, the service and support we received from Ideagen was exceptional."

    Gary Jobling, Technical Services Manager
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    Benefits

    • Streamlines processes to achieve and maintain ISO 9001 and ISO 14001
    • Excellent customer service from Ideagen helped with implementation of Q-Pulse