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    Ideagen Academy helps Newcastle NHS Trust understand the Quality Management System

    The Royal Victoria Infirmary (RVI) has been providing patient care to the people of Newcastle and the North East for more than 250 years.

    As part of the Newcastle Upon Tyne Hospitals NHS Foundation Trust, the RVI is committed to providing the best possible healthcare for their patients through investment in high quality training for their staff. Just one example of this commitment to high quality training is evidenced by Laboratory Medicine’s decision to complement their Q-Pulse installation with a subscription to Ideagen Academy. This will ensure the relevant individuals understand the complexities of the Quality Management System (QMS) and their role within it.

    "Before Q-Pulse, we had more than 1500 controlled documents requiring review at intermittent periods; since our installation we have succeeded in reducing this number and the associated bureaucracy. This can be attributed to our staff’s understanding of the system and all thanks to the Academy."

    Terry Coaker - Histopathology Operations Manager within Cellular Pathology
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    Benefits

    • Relevant individuals understand the complexities of the Quality Management System (QMS) and their role within it
    • Over 170 training courses available 24/7 for learning at your own pace, at your own time
    • Ideagen Academy was the “perfect” cost-effective tool to deliver training during the roll out of Q-Pulse