Implementation Process

Typical Implementation Process

Professional Services can help your organisation quickly get up to speed on using Q-Pulse, helping you make the most of your investment.

The Implementation Process follows seven stages:


Establishing your technical, functional and reporting requirements. Finding out exactly what you want Q-Pulse to do for you.


Installing Q-Pulse onto your server.


Importing user groups and user details from Active Directory. Configuring key areas of the software to match your organisation's requirements.


Tailoring Q-Pulse to reflect your organisation's terminology. Defining document approval workflows and creating templates to handle problems and opportunities.


Deploying the software and communicating its functions and benefits to end users.


Training IT on system administration, maintenance and ongoing support. Training end users on how to use Q-Pulse to carry out their roles.


Once the Implementation Process is complete, Gael Academy allows users to        reinforce the knowledge gained during training or apply knowledge to users not present during training.

For more information on Professional Services, please email